Frequently Asked Questions
Updating Outlook manually
Even though Outlook is the last in the chain, it is often the first level where the troubleshooting takes place as usually this is where the request is coming from. And since this website’s main focus is on Outlook, it makes sense to start with Outlook as well ;-).
The command for the manual update procedure can be found here:
- Outlook 2010 and Outlook 2013
tab Send/Receive-> Send/Receive Groups-> Download Address Book…
- Outlook 2007 and previous
Tools-> Send/Receive-> Download Address Book…
Outlook will automatically download updates only unless the size of the changes is larger than 12.5% (one-eighth) of the total OAB size. In that case the whole OAB is being downloaded again. In a later section, it is explained how to modify this.
You can manually update your OAB rather than to wait 24 hours.